LEGAL DISCLAIMER

Under the provisions in the Law 34/2002 on Information Society and Electronic Commerce (LSSICE), the following information is provided: Site manager: Viajes Libratur SL, Address: Paseo de Gracia, 59 1-2 08007 – Barcelona; Contact email: commercial@itravex.es; Tel: +34660426808 , +34934676760; Fiscal Data: B-64715188.

TERMS OF THE USE OF THE WEBSITE

1. Previous conditions.

Present legal conditions regulate the allowed legal use of the URL page: https://b2bdirect.itravex.es, whose legal guardian is Viajes Libratur SL (further ITRAVEX). These general conditions govern the access and the use that the owner of the website makes freely available to the Internet users. Access to it implies its acceptance without reservations. Hiring reservations, services or promotions further shall be governed by the particular conditions stipulated in each case, which are considered accepted for the mere use of such services.

2. Use of the Website.

User obligates to use the website, services and contents diligently, correctly and legally and, in particular, undertakes to refrain from deleting, evading or manipulating the ´´copyright´´ and other data identifying the rights of the owners included in the content as well as technical protection devices or any other information mechanisms that may contain the contents. Furthermore, the user is bound to diligently guard and to keep in secret the passwords provided by ITRAVEX and to accept the consequences or the economic damages suffered by the lack of diligence in safeguarding the said. The access and the use of the website by minors without the parents’ consent is prohibited; ITRAVEX is not responsible for the truthfulness and correctness of the data entered by the user and therefore cannot verify the age of the user. ITRAVEX reminds its adult users that it is their personal responsibility to determine what services and/or content are or are not appropriate for their minors.

3. Intellectual and Industrial Property.

Intellectual and industrial property: texts, images, logos, trademarks, sounds, animations, videos, source code and other contents included in this website are the property of ITRAVEX, or if available, the right of reproduction thereof, in that sense they stand as works protected by the law on intellectual and industrial property in force. Any transmission, distribution, reproduction or storage, total or partial, of the contents stored on this website, is expressly prohibited unless the owner gives prior and express consent. However, users can perform playback or storage of contents of the website for exclusively personal use, being expressly forbidden to reproduce items or content of the website for profit or commercial purposes.

4. Access Conditions.

ITRAVEX reserves the right to make, at any time and without prior notice, modifications and updates of the information contained in the website about the configuration and the presentation of, access conditions, contract conditions etc. for user to be able to access the updated page versions. The company responsible for the website does not guarantee absence of interruptions or errors in accessing the website or its content, nor that it is up-to-date or free of virus or any other element that could produce disturbances in your computer system. ITRAVEX declines any contractual or tort responsibility towards the person or the company that uses it and gets damages of any kind caused by computer viruses or computer elements of any nature. The website owner is not liable for any consequence, harm or damage that could derive from unauthorized use of the information contained on the therein or derived from services and opinions made by the third party.

5. Liability for Links.

The company responsible for the website disclaims any responsibility for services and/or information provided in other sites linked with this site. ITRAVEX neither does respond nor assumes any type of liability for the harm and damage that could relate to the performance, availability and continuity of the linked sites.

6. Place of the Contract and Applicable Jurisdiction.

ITRAVEX and the USER, with expressed renouncement to any other jurisdiction, submit to the Courts of Barcelona for any dispute that could arise from the access or the use of the website, understanding the currently held electronic contract in the city of Barcelona.

7. Reservations made by groups.

The client may not make reservations of rooms for groups through online booking systems established in ITRAVEX website. In this sense, it is understood as group reservation when the same client makes the reservation of more than five rooms of the same hotel and for the same duration of stay. When a client wishes to make a reservation of more than five rooms he or she must contact ITRAVEX group booking department by phone +34 660 426 808 ; +34 934 676 760 or by the following email commercial@itravex.es where he or she will be informed about the specific conditions applicable to this type of reservations.

ITRAVEX informs you that the personal data provided by you via email, information or subscription forms, hotline, or the booking processes will be incorporated into a file for automated processing in order to provide and offer our services. Fields marked with an asterisk (*) are required and the omission of the same could lead to the inability to provide the required information. The collected data is stored under the confidentiality and the legally established security measures and may be transferred to the companies of the group (LIBRATUR GROUP). We also wish to inform you that you may exercise the rights of access, cancellation, correction or updating your data through the following means: Personally in our offices – Email: commercial@itravex.es – written communication to the legal guardian of the file: ITRAVEX, Paseo de Gracia, 59 1-2 08007 – Barcelona. In any of the cases, you must prove your identity, bringing us a copy of an official document that identifies you.
Cookies and IP Storage. The user is also informed about the security and fraud prevention.

Personal data communication policy. Finally, we inform you that your personal data can be transferred to the companies of the group in order to transmit commercial information, offers and promotions related to the acquisition of products or services related to the travel, hotel reservations, photography, books, sending of postcards, download of the electronic documents, messaging and legal services.

SECURITY POLICY

ITRAVEX management system of information security has as an objective provision of its services under high standards of security to ensure the confidentiality, availability and integrity of the data stored and processed in its information systems. To achieve this objective, our organization is aware of the need to properly manage the security of the information handled taking as a reference its three dimensions: confidentiality, integrity and availability. Therefore, ITRAVEX has decided to implement management system of information security (ISMS) in line with the UNE ISO / I 27001:2007. The specific objectives of the policy of management system of information security are: Availability: To ensure that the information contained in our information systems is always available to the staff that needs it. Integrity: To preserve the accuracy, completeness and accuracy if the information related to customers and reservations. Confidentiality: To ensure that the information is accessed only by those who have the appropriate authorization and to ensure that leaks or unauthorized access. Besides particular and detailed objectives which are closely related to the descriptive aspects of our organization, our organization by implementing (ISMS) provides attainment of the following detailed objectives:

  • Provision our hotel reservation services, ensuring appropriate levels of confidentiality in the data of our customers
  • Prevention of the unauthorized access to customer data
  • Guarantee of the confidentiality of the reservations made by our customers
  • Comply in the scope of our activities with the terms and safety standards required by the current legislation on Protection of the Personal Data
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